Deutsche Postbank

The Client

The London branch of Deutsche Postbank is part of Germany’s leading multichannel bank, providing services for business and corporate clients. They wanted to move from an in-house delivery model and improve their entire facilities management function.

The Benchmarking Process

Working closely with the bank and using our benchmarking process as a starting point, Rollright were able to tailor a fully integrated facilities solution which included all service lines, contract planning and an improved recruitment strategy.

The Outcome

Over a period of time, we have successfully implemented a fully-integrated solution, including on-site management, post room, reprographics, security, cleaning, maintenance, disaster recovery and health and safety.

By working together in redefining required services, Deutsche Postbank have enjoyed savings over half a million pounds in the past two years on their FM spend and seen an improvement in service delivery across the portfolio.

What the client says:

“As we were new to the FM market, we were looking for a reputable company, with an excellent track record, that was flexible enough to meet our identified requirements and, importantly, those we had not yet thought of. We selected Rollright due to the flexibility of their approach, the provision of a single point of contact for managing the different elements of the service and for the rigorous cost savings they have since implemented."

"We have built up an excellent working relationship with them. Their highly efficient delivery of our FM requirements makes them a pleasure to deal with.”
Director, Deutsche Postbank AG London Branch